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B2 AUDIO USA SALE

Up to 25% Off B2 Audio

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Before you submit a request:

We do not offer monetary refunds for any reason. All refunds/warranties will be issued as store credit that can be applied to a future order.

Store credit is valid for one year from credit date.

We do not accept returns on any orders that used a financing payment option.

Please review our return policy before submitting this form if you have not already.

Return and Warranty Request

Please complete the form below with as much detail as possible. Providing accurate information and clear photos or videos will help our team review your request more efficiently.

Fields marked with * are required.

Please Review Our Return and Warranty Policies

Before completing this form, please review our Return Policy and Warranty Policy. These policies explain eligibility requirements, applicable timeframes, product condition requirements, and other important information about the return and warranty process.

Review Return Policy Review Warranty Policy
Customer Information
Purchase Information
Product Information
Product Issue Details

Please upload clear pictures in each applicable category below. You may select one image, multiple images, or return to any upload field and add more later. Previously selected images will remain attached.

Pictures of Product *

Upload clear pictures showing the overall product, current condition, visible damage, serial number, and the issue being reported.

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    Pictures of Package *

    Upload clear pictures of the original product box, packaging materials, labels, shipping damage, and overall package condition.

    No images selected.

      Pictures of Parts/Accessories

      Upload clear pictures of any included or affected parts, accessories, hardware, wiring, remotes, connectors, mounting parts, or other related items.

      No images selected.
        Upload Guidelines
        • A maximum of 10 images total may be uploaded per submission across all three upload categories.
        • Each individual image must be 25 MB or smaller.
        • You may add images individually or select multiple images at once.
        • Pictures of Product and Pictures of Package are required.
        0 of 10 total images selected.
        Return Details

        Submission of this form does not guarantee approval. All requests are reviewed according to the applicable return and warranty policies.

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