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B2 AUDIO USA // RMA REQUEST

Thank You for Your RMA Request

We have received your RMA request and will process it shortly. You will receive a confirmation email with further instructions.

Do not ship your item yet.
Wait for RMA instructions from our team so your return is handled correctly.

WHAT HAPPENS NEXT

Here’s what to expect.

Please keep an eye on the email address you used for your request, including spam and promotions folders.

01

REQUEST REVIEW

Our support team reviews your order information and the issue you reported.

02

EMAIL INSTRUCTIONS

We’ll contact you at the email provided with the appropriate next steps.

03

SHIP AFTER APPROVAL

If a return is needed, we’ll send the instructions before anything goes out.

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